A note to our TripHunters community regarding COVID-19
Dear TripHunters community,
First of all, we hope you're all safe and healthy, both physically and mentally, during these uncertain times. A lot of you may be wondering how TripHunters and your prizes might be affected in light of COVID-19, so we wanted to share a quick update and assure you that we will stay committed to delivering the best prizes and experiences - so that you have something positive and fun to look forward to every week! We hope the below will address any questions you may have about TripHunters, our prizes, as well as share a few exciting updates with you!
All trips valid for 18 months and experiences valid for 6-12 months
All trips and experiences won through TripHunters include a lengthy validity period, typically at least 6 months. In fact, none of our prizes are tied to any specific dates, so you can easily redeem the prize after things settle down again. And what's better to look forward to than an epic trip!
In the absolute worst case scenario, where travel isn't possible in 18 months time, your holiday will be refunded to you (the value depends on the prize category you've won a prize in).
Fancy an experience you can enjoy at home?
For those of you who can't wait to redeem their prize, we’ve added some fun non-travel prizes to our Localite and Weekender categories that we think you will love. New prizes range from Birchbox & flower subscriptions, to online courses and food boxes, and more.
We’ve launched 'TripHunters Unboxed', a new lifestyle raffle
With four amazing goodieboxes to choose from, we hope these prizes will provide some sunshine and excitement in your lives, without having to leave your home. Check them out here.
At TripHunters, we believe life is about sharing fun experiences with your friends and loved ones. While we advise all our players to follow the advice given by the local authorities, we hope these new prize additions will give you more things to look forward to and be excited about every week. We will continue to keep a close eye on the situation, and update you as needed. Please stay safe and take care of yourselves. We very much appreciate your continued support!
Lots of love, look after yourself ❤️
Any questions? Just drop us a line at email@example.com.
Callum, Loic, Andrew, Lisa